Refund policy
Last updated: June 2026
At Meowfia, all products are made to order specifically for each customer. Because of this, we generally do not accept returns or offer refunds for reasons such as a change of mind, incorrect size selection, or buyer's remorse.
Cancellations
Orders may be cancelled within 12 hours of purchase, provided production has not yet begun.
Once production has started, orders cannot be cancelled, modified, or refunded.
Damaged, Defective, or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 14 days of delivery at:
Please include:
-
Your order number
-
A description of the issue
-
Clear photographs showing the problem
Upon review, we may offer a replacement or refund where appropriate.
Non-Returnable Items
We do not accept returns or provide refunds for:
-
Change of mind
-
Ordering the wrong size
-
Incorrect shipping information provided by the customer
-
Minor variations in color or print placement that may occur during production
Contact
For all refund, replacement, or cancellation requests, contact: